Privacy Policy for Zion Childcare — Belvedere, United Kingdom
This Privacy Policy explains how zion childcare collects, uses, stores and protects personal information for families, children and staff at our Belvedere setting. We are committed to keeping personal data safe, processed lawfully and handled with respect for privacy rights.
What we collect: We may collect personal details such as names, contact information, dates of birth, emergency contacts, medical and dietary information, safeguarding records, photographs for learning records, attendance patterns and limited payment information. For staff we collect employment, qualification and payroll-related information. We collect only the information necessary to provide safe, high-quality childcare. How we use information: Personal data is used to provide care, plan activities, manage health and safety, communicate with parents and emergency contacts, administer billing and comply with statutory requirements. We also use anonymised information for internal monitoring, reporting and service improvement.
Legal basis and consent: Where required we rely on parental consent for routine activities such as photographs for learning journals. We also process data to fulfil contractual obligations, meet legal duties, and protect the vital interests of a child or staff member. Parents and carers may withdraw consent for specific uses at any time, but withdrawal may affect some services.
Sharing and third parties: We do not sell personal data. We may share information with regulatory bodies, health professionals, early years partners, or emergency services where necessary and lawful. Where we use third-party service providers (for example secure online learning journals or payment processors) we ensure appropriate data processing agreements are in place.
Data security and retention: Personal information is stored securely, using locked filing for paper records and password-protected, encrypted systems for electronic records. Access is limited to authorised staff. We retain records for periods required by law and guidance from relevant authorities, after which data is securely deleted or anonymised. Your rights and choices: Parents, carers and staff have rights to access, correct or request deletion of personal data subject to legal exemptions. Requests can be made to our data protection contact. If you have concerns you may complain to the Information Commissioner’s Office or contact us directly to resolve matters informally.
Cookies and online services: Our website may use cookies and small tracking technologies to improve user experience and provide essential functions. Information collected through cookies is limited and anonymous; users can manage cookie preferences via their browser settings. Changes to this policy: We may update this policy to reflect changes in practice or law. Significant changes will be communicated to families and staff, and the current policy will always be available on request and via our website.
Contact information: For questions, data access requests or to update consent please contact zion childcare at our Belvedere setting or by using the contact details provided in our welcome pack and on the website. We will respond to requests in line with statutory timescales.